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  • Is there a fee for your service?
    We have different services that we provide. Direct services to families in the form of individual sessions, group sessions, and drop-in are provided at no charge. We understand that families who come to us are facing a challenge, and we want to ensure that there are no financial barriers to receiving support. Upcoming programs, like a conference or Shabbaton, will have an associated fee. We will provide scholarships and sliding scales to accommodate as many of our families to these programs as possible. School training has a suggested donation of $1500. Evening programs at a shul or other communal setting (within the New York City metro area) have a suggested donation of $750. For in-person community events outside of the New York City metro area, please contact Kesher Families to discuss the suggested donation.
  • How do I contact Kesher Families?
    You can reach Kesher Families by phone, text, or email. You can also submit a message through the form on the Contact page. 833-KESHERF (537-4373) info@kesherfamilies.org
  • What is Kesher Families?
    The organization was founded by Rebbetzin Adeena and Rabbi Menachem Penner to provide support for Orthodox families with a loved one who identifies as LGBTQ+. Kesher Families was inspired by the many families who contacted the Penners seeking a safe, warm and compassionate space where they could openly discuss their experiences, conflicts and emotions. Kesher Families also works with various Orthodox communities and their leaders across the United States and in other countries, as well as with schools, rabbinic leaders and organizations to provide education and support.
  • Where can I find the podcast with Rabbi Penner and Gedalia?
    The podcast is linked in our media section and can also be heard by clicking on the link below
  • Can our school use Kesher Families as a resource?
    Schools may want to share Kesher Families as a resource for families. If a school suspects that the parents are unaware of the child’s identity, Kesher asks that they call us for a consultation before sharing our information with individual families. Alternatively our information can be shared with all the families in a school as a general resource.
  • What services do you provide for schools, organizations, and community leaders?
    Trainings are available with Rabbi Penner, Rebbetzin Penner, Rabbi Chaim Rapoport. The Penners are available for speaking opportunities and the occasional scholar-in-residence program. There is a suggested donation depending on the specific program that is requested. Please call 833-537-4373, ext. 3, to speak with our operations coordinator, Shira Greenberger, about what would be best for your needs.
  • What services do you provide for families?
    We provide individual sessions with either Rabbi Penner, Rebbetzin Penner, the two together, or Rabbi Chaim Rapoport for family members who have a loved one who is LGBTQ+. Sessions are scheduled as quickly as possible. To schedule a session, please either call Kesher at 833-537-4373 or send a message through the website. Sessions are provided free of charge.
  • What are support groups and drop-in sessions?
    Both support groups and drop-in sessions are held over Zoom. Support groups are created around specific issues or aspects of a person’s life, such as a group for families who have experienced a rupture or a group for Chareidi families. Support groups repeat, usually weekly for 8 sessions, and require a commitment from participants to attend each session. Our support groups are facilitated by licensed mental health professionals. These groups entail a degree of vulnerability in that people are visible on camera, but they also allow for bonding and a sense of community for the group members. Only people who have completed an intake and signed our guidelines may join our groups. Drop-in sessions occur twice a month, facilitated by licensed mental health professionals and hosted by our Operations Coordinator, Shira Greenberger, who is available to help troubleshoot during the session. Drop-in runs for one hour, and our staff stays online to allow the conversation to continue for an additional half-an-hour. People must register for each session and will only be able to log in if they have completed an intake. Drop-in provides an opportunity for people who can’t commit to weekly groups. While we always appreciate the connection that happens when cameras are on, we are happy to have you even if you’re not ready to have the camera on or speak in front of others. Whether you come for 90 minus or 5, we’re happy to see you. Drop-in participants are also welcome to use a pseudonym and participate in the chat either instead of or in addition to speaking. Support groups and drop-in sessions are free of charge for our families.
  • Are sessions in person or virtual?
    Family sessions can be conducted virtually or in-person, depending on where the family lives. Both our support groups and drop in sessions take place virtually on Zoom.
  • What are individual sessions?
    Also called family sessions, individual sessions are for family members of a loved one who has come out, begun to identify as LGBTQ+, or otherwise indicated that they are questioning their gender, uninterested in the opposite sex, or attracted to people of the same sex. Our individual sessions are available for free to families who have completed an intake thanks to our generous funders and donors. Sessions can be scheduled with Rabbi Penner, Rebbetzin Penner, Rabbi Chaim Rapoport, or both Rabbi and Rebbetzin Penner for family members who have a loved one who is LGBTQ+. We do our best to schedule sessions as quickly as possible. Sessions can be conducted in English, Hebrew, or Yiddish. Individual sessions are free of charge for our families.
  • What is an intake?
    Intakes are phone conversations conducted with each family that joins Kesher Families. Intakes should take approximately 15 minutes. In the intake, we will verify some contact information and preferences, ask about the scenario that prompted the phone call, and explore with you what supports we offer that best meet the needs of you and your family. These intakes also ensure that we have vetted everyone you encounter in our shared spaces. Only one family member needs to participate in intake.
  • How do I schedule a session?
    To schedule a session, please call 833-537-4373 ext. 2, or use the contact form on this website. Once intake is complete, Shira Greenberger, our Operations Coordinator, will work with you to schedule a session. Sessions are free of charge for our families.
  • How do I join a group or drop-in session?
    To join a group, please call our Operations Coordinator, Shira Greenberger, at 833-537-4373 x 3 to schedule an intake. Once intake is complete, you will be able to register for groups and drop-in. Registration emails go out to all of our families when we introduce a new group, and drop-in registration emails go out at least one week before each session. Drop-in registration can be completed and approved up to one hour before the drop-in session begins. Group and drop-in sessions are free of charge for our families.
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